Credit Card
Funds can be deposited to your ECash Direct account quickly and easily by credit card. The entire transaction is processed securely on-line. We accept Visa and MasterCard.
Registering Your Credit Card
Before you can use your credit card, you will need to register it. If you have not done so, please click on the link below this paragraph for further information. Once your credit card has been successfully registered, you can start depositing funds into your ECash Direct account by credit card.
http://www.ecashdirect.net/ecash/ecash_creditcard.html
Deposit Limits
Current deposit limits are displayed within the Transaction Terms Summary located on the ECash Direct Credit Card Deposit screen. If you would like to increase your credit card deposit limit, please send a blank mail message to credit.request@ECashdirect.net or credit.request@ECashdirect.co.uk (UK). Specific instructions will be forwarded to your e-mail address.
Processing Rules
Transactions are generally processed within one minute of being requested. The deposited funds are available for use immediately. There is no fee for using this service. All transactions should be listed as purchases on your credit card statement. You may wish to contact your credit card company to ask if there are any fees on their side in processing these transactions.
All charges from ECash Direct are classified as Purchases by ECash Direct. However, please be advised that Visa and/or MasterCard may classify these charges as Cash Advances and will charge you accordingly.
Transaction Reporting
It is important to keep a record of all of your credit card deposits. To help you maintain these records you should be aware that your credit card deposits are recorded and reported on your credit card statement and your ECash Direct statement.
Credit card deposit transactions are normally displayed on your credit card statement as from ECash Direct. In some cases, the toll free telephone number is displayed along with the name of the company.
Credit card deposit transactions are displayed on your ECash Direct statement as CCD.
* Please note: As of January 1st 2004, VISA have stopped accepting withdrawals from Online Casinos back onto customer’s credit cards. However, this only affects customers who reside in certain countries (to view the countries affected, please scroll down).
This means that for the countries affected, if you play for real at Parbet Casino using a credit card, you will now be paid any requested winnings via a banker’s draft.
However, if you do reside in one of the countries listed, we recommend that you open up a NETeller account. With NETeller, you will be able to request payments and receive funds instantly with no hassle.
VISA Credit Card Withdrawals above Exposure
As of January 23rd 2008, we will be offering our players the option to withdraw more than what they have deposited with their VISA credit card. MasterCard International continues to restrict all gaming withdrawals in all jurisdictions.
VISA Withdrawal Country List
• All countries previously allowed to withdraw using VISA will continue to do so
• As part of VISA’s policy update, new countries will be allowed to receive withdrawals
• These countries were previously unable to withdraw any amount beyond exposure through VISA credit card withdrawals
• With this change, they will now be able to withdraw not only up to their exposure but above it
• The following are some of the key countries who will now be able to request VISA credit card withdrawals beyond exposure:
KEY Countries Allowed for Visa Gaming Refund/Credit
• United Kingdom
• Ireland
• Denmark
• Sweden
• Norway
• Finland
• Italy
• Germany
• France
• Spain
• New Zealand
• Russian Federation
• Netherlands
• Switzerland
• Mexico
The following key countries will continue to be restricted from ANY credit card withdrawals (not even up to exposure):
KEY Countries Restricted from ANY Visa Gaming Refund/Credit
• Canada
• Australia
• Hong Kong
• India
• Indonesia
• Japan
• Malaysia
• Singapore
• Argentina
• Brazil
FAQs
The following questions have been prepared to address queries from players with cards issued in countries previously restricted from making any VISA withdrawals.
1. Why am I allowed to withdraw with my card now?
VISA International has recently updated their list of countries restricted from receiving payments back to their credit cards. We have updated our systems in-line with their updated directive.
2. What am I supposed to do now that the funds were sent back to a card I no longer use?
We can confirm for you if the transaction went through successfully to your card issuer. Please provide us with the transaction information for us to investigate further for you.
In the meantime, please contact the card issuer advising them of your case. If you still hold an account with them, they should be able to transfer the funds to one of your active accounts. Otherwise, they would place the funds in a suspense account reserved for unclaimed transactions. If so, ask them to identify a pending transaction from ECash Direct.
One of our ECash representatives will be contacting you shortly to confirm the status of your withdrawal.
3. I want my withdrawals to go back to my current card, not my old cards. What should I do?
Withdrawals will only be sent to cards used within the past 7 months. For payment account security, funds deposited to your ECash Direct account by more than one credit card will be withdrawn to the appropriate credit card in the reverse sequence that the funds were deposited.
So if you deposit funds by using your Visa Card 1 and then Visa Card 2, when you withdraw the funds, they will be refunded to your Visa Card 2 first, followed by Visa Card 1. Only after the exposure has been met in both your Visa Card 1 and 2, can you withdraw more funds to your current Visa Card 2.
